PERSONAL TRAINING CANCELLATION POLICY:

I require a minimum of 24 hours cancellation notice for any PT session. If you contact me with less than 24 hours notice, and are asking to reschedule, and I do not have anything available , THIS STILL COUNTS AS A MISSED SESSION. If you don't give the minimum required notice of 24 hours to cancel, you will be charged FULL PRICE for the missed session. (it will be docked from your package) Please keep in mind, when you book weekly Personal Training Sessions, this is a commitment you have made with me as your Trainer. I kindly ask that you please stop booking other appointments on top of your already existing appointment. 

SEMI-PRIVATE CANCELLATION POLICY:

I require a minimum of 24 hours cancellation notice for any Semi-Private PT session. If you contact me with less than 24 hours notice, and are asking to reschedule, but nothing can be coordinated between all 3 of us, THIS STILL COUNTS AS A MISSED SESSION. Your training partner can still come for the scheduled session, but you will lose the full credit. Please keep in mind, when you book weekly Semi-Private Personal Training Sessions, this is a commitment you have made with me as your Trainer AND your training partner. I kindly ask that you please stop booking other appointments on top of your already existing appointment. 

CLASS CANCELLATION POLICY:

You have up to 6 hours prior to a class to remove yourself. If you do not remove yourself before that time frame, unfortunately
you will lose your class credit. 

Please note, any special circumstances (i.e. serious illness/death in the family) will obviously be taken
into consideration in regards to the cancellation policy.
Kelly